nTelagent’s Self-Pay Management System (SPMS): The Total Healthcare Accounts Receivable Solution
Our Self-Pay Management System increases upfront cash and overall collections by providing registrars and financial counselors with interactive scripts that integrate patient demographic information with each provider’s unique business policies and rules. The system automatically identifies discounting and charity care options when applicable and helps to ensure that patient financial accounting–for both insured and uninsured patients–is handled appropriately and in a non-discriminatory manner.
For healthcare providers, nTelagent’s system improves upfront and overall cash flow, receivables and profitability by reducing bad debt and improving the revenue cycle process for patients who must pay a portion of the bill through payment requirements, such as co-pays, co-insurance and deductibles. With nTelagent’s system, there is no longer a need to work with multiple vendors; all your needs can now be addressed in a comprehensive, streamlined manner.
Core Solutions:
Drives Cash Collections for All Accounts–determines patient responsibility for both uninsured and insured patients including insurance verification, co-pays and deductibles
Offers Payment Terms Prior to, at the Point of Service and Post-Service–addresses patient financial and demographic verification and consistently applies discounting and charity policies
Provides Online Scripting for Registrars and Financial Counselors–instructs the registrar or financial counselor of the exact steps to be taken with each patient
Screens for Medicaid/Medicare Eligibility–includes pre-built charity and government forms to determine and document care in a consistent and non-discriminatory manner
Enables Pricing Transparency and Medical Financing Options–allows you to instantaneously offer and document financing terms
Improves Communications with Patients–creates proactive dialogue with patients to increase satisfaction and ensure repeat business
Easy-to-Use, Web-Based Tool with Dynamic Reporting Engine–can be used with any legacy system
Low Risk and Low Cost, with High Potential Returns–provides real-time information on an individual’s capacity to pay
