• Changing the Status Quo: Moving Collections to the Front End of the Healthcare Revenue Cycle, 6/2008 (PDF)
  
  
• The Importance of Managing Self-Pay Accounts for Rural Healthcare Providers, 5/2008 (PDF)
  
  
• From the Back to the Front: The Current Evolution of Healthcare Collections, 4/2008 (PDF)
  
  
• Protecting Patient and Credit Privacy As Self-Pay Collections Move From the Back End to the Front End, 4/2008 (PDF)
  
  
• Supporting Patient Access Staff with an Interactive Scripting Solution, 3/2008 (PDF)
  
  
• Documenting Charity Care Using a Self-Pay Management System, 2/2008 (PDF)
  
  
• Using a Self-Pay Management System to Apply Fair and Consistent Discounting Policies, 2/2008 (PDF)
  
  
• Using Self-Pay Management Systems to Manage and Promote the Growing Practice of Medical Tourism, 2/2008 (PDF)
  
  
• The Limitations of Credit Scoring in Assessing Patients’ Ability to Pay, 1/2008 (PDF)
  
  You will need Adobe Acrobat to view the above documents.