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Published Articles
Following is a selection of published articles written by nTelagent. For company press releases and news articles featuring nTelagent, please visit our News & Events section.
Dealing with the Self-Pay Dilemma / Front-end focus key to manage financial challenges (PDF)
Healthcare Registration, 11/11
Protecting Patient Privacy / Data security and front-end collection of patient-responsible balances (PDF)
Healthcare Registration, 6/11
Post-Reform, a Different Kind of Revenue Cycle: As Health Insurance Plans Change, So Must Health Care Providers(PDF)
Managed Care Outlook, 12/10
Financial Viability Begins Upfront / Hospital boosts time-of-service collections despite difficult economy (PDF)
Healthcare Registration, 10/10
Hospital Changes to “Retail-Like” Revenue Cycle(PDF)
The Receivables Report, 9/10
Patient Access and the PPACA / Early identification of patients in need of financial assistance is key(PDF)
Healthcare Registration, 9/10
Revamped Processes Boost Upfront Collections / Focus on front end for best bottom-line results(PDF)
Healthcare Registration, 8/10
Front-End Discounting in Today’s Market / Patient access role in averting revenue losses(PDF)
Healthcare Registration, 7/10
The Greatest Revenue Cycle Cash Resource? Your People. (PDF)
HFMA, Bama Chatter, Spring 2010
10 "Do-It-Now" Strategies to Boost Cash
HealthLeaders Media, 3/15/10
Front-End Makeover: How One Facility Boosted Upfront Collections by 86 Percent and Reduced AR Days from 103 to 50 (PDF)
HFMA, Georgia Scroll, Winter 2010
Cash Matters: How a Point-of-Service Solution Can Stop "Paycheck-to-Paycheck" Living for Hospitals (PDF)
HFMA, Georgia Scroll, Fall 2009
Patient Access Is Key to Effective—and Friendly—Patient Billing / Demystify health care bills for patients (and providers) (PDF)
Healthcare Registration, 9/09
How Would You Like to Pay for That Today? / What health care can learn from retail (PDF)
Healthcare Registration, 7/09
Patient Access Scripts / Support front-end staff with interactive scripting solutions (PDF)
Healthcare Registration, 1/09
Critical Condition / Patient access role in improving ED revenue cycle management (PDF)
Healthcare Registration, 11/08
Changing the Status Quo / Moving Collections to the Front End of the Health Care Revenue Cycle (PDF)
Healthcare Registration, 9/08
To Reduce Bad Debt, Healthcare Service Providers Must Focus on Patient Access Department
Medical News, Inc., 6/09/08
Analysis: Bad Debt Accounts Could Often Be Collected / Self-pay management system addresses missed opportunities (PDF)
Health Care Collector, 5/08
Addressing the Challenges of Charity Care Documentation
Medical News, Inc., 4/01/08
