nTelagent's total point-of-service solution, the Retail Application for Healthcare, guides patient access staff through each patient encounter via real-time, customized scripts. From insurance verification to payment processing, registration is fast, simple and accurate for all patients: insured, uninsured and those qualifying for financial assistance. nTelagent's clients increase upfront cash and cash on hand, reduce AR days and bad debt, and follow consistent practices on all registrations with just one system – for a fraction of the cost.

nTelagent's system, which is built on a cloud computing platform, allows for price transparency, insurance verification, address/identity verification and payment processing, giving providers and patients the tools they need to adjust to healthcare's new "retail-like" revenue cycle.

Integrating non-credit score patient information with each provider's own business policies and rules, the Retail Application automatically identifies discounting/payment plan options, social services eligibility and financial assistance, ensuring that patient financial accounting – for both insured and uninsured patients – is handled appropriately and consistently.

In addition, the Retail Application allows for and documents compliance with federal and state regulations.

Moving workflow to the front end of the revenue cycle, nTelagent helps providers ensure a better patient experience through clearer communication and better handling of patient accounts, while improving upfront and overall cash flow, receivables and profitability by reducing bad debt.